Where to check sync status
Aragorn AI records every attempt to pull data from your HRIS. You can review status at two levels:
Integration Studio health bar — high-level view across projects
Project sync history — detailed log per project
Health status bar
The health status bar on Data Projects shows whether any project data syncs failed.
Failed syncs surface here so you can investigate without opening each project.
A paused indicator may appear when automation is configured but not enabled.
Sync history (per project)
Log in to your Aragorn AI account.
Open Data Projects and select the project.
Go to Sync history.
Each job shows:
Detail | Description |
Status | Success, failed, or in progress (fetching) |
Processing time | How long the sync took |
Created date | When the sync was triggered |
View details | Breakdown of records filtered, inserted, updated, and deleted |
Successful sync
Status shows success.
The final dataset reflects imported or updated records.
Open View details to confirm record counts match expectations—even a successful sync with unexpected counts may indicate a mapping or filter issue.
Failed sync
Status shows failed.
Review the reason (connection error, validation error, credential issue, etc.).
Fix the underlying issue, then re-run sync.
Common error messages
Error | Likely cause | What to do |
Unable to get data. Please check configuration. | Connection or credential problem | Verify source credentials and connection settings; check for recent HRIS changes |
No data file found. | SFTP file missing or wrong path | Confirm the file was uploaded to the expected SFTP location (often the root directory unless configured otherwise) |
Employee records with duplicate IDs. | Multiple rows share the same employee ID | Review source data for duplicate |
Sync pipeline overview
The sync pipeline view shows automation at a glance:
Is the source on auto sync?
Are enrichment steps set to auto-run?
Notifications
Set up project notifications to receive email alerts when a sync fails.
Debugging tip
If an integration shows wrong values but sync succeeded:
Inspect the project final dataset first.
If project data is wrong, fix the HRIS or source mapping.
If project data is correct, investigate the integration configuration.
